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Point of Sale Materials (POSM) emerges as a powerful arsenal for businesses, strategically employed to captivate customers and influence their purchasing decisions at the crucial point of sale. These materials, meticulously placed within a retail environment, serve as dynamic communicators, effectively conveying brand messages and product information with precision. Channelplay, brings forth its expertise in selecting and installing POSM elements, emphasising their pivotal role in creating an immersive and visually appealing experience for customers.
The importance of retail store visibility cannot be overstated, especially for businesses striving to thrive in a competitive market. It goes beyond the physical presence of a store, delving into the realms of customer perception, footfall, and overall brand image. Visual Merchandising agency plays a pivotal role in achieving this. A well-merchandised store not only attracts potential customers but also moulds their perception of the brand. The retail space becomes a canvas for businesses to strategically position themselves, leveraging POSM elements to enhance visibility and establish a lasting connection with their target audience.
At the heart of any successful retail strategy lies the effectiveness of POSM elements. These elements serve as the linchpin orchestrating a symphony of visual cues that collectively contribute to the seamless interplay between retail store visibility, brand perception, and heightened sales performance. It's more than just aesthetics; it's a potent driver of business success.
Glow Sign Boards (GSB): These are the first ambassadors of your brand. Well-designed GSBs with bright colours and clear messaging can captivate potential customers even from a distance. Consider materials like stainless steel, aluminium, or acrylic for a durable and welcoming presentation.
Banners: Versatile and cost-effective, banners are easy to install and customise. Whether made from cloth, paper, flex, or PVC, banners effectively convey your message and attract customers without breaking the bank.
Flanges: For a standout branding tool, flanges are the way to go. They withstand outdoor conditions, and customisation options are vast, from non-lit flanges with UV printing to LED-lit versions using high-grade materials.
Roll-up Standees: Ideal for events, launches, and trade shows, standees are quick to set up and grab attention. Vibrant colors and bold letters on high-quality flex ensure your business message is front and centre.
Danglers/Posters: Cut through the clutter with danglers and posters. These visual enhancements provide a powerful impact, especially in multi-brand outlets. They're cost-effective, interchangeable, and require minimal store maintenance.
End Cap: The end cap is a strategic placement shelf at the end of an aisle, grabbing attention and increasing impulse purchases. Highlight preferred or new products to give your business a competitive edge.
In-shop Branding: Transform your business space with creative branding.
Wall/Pillar Branding: Printed graphics on sun-board applied to walls or pillars create a visually appealing environment, attracting customer attention.
Glass Branding: Utilise entrance windows or partitions for vinyl prints showcasing offers or discounts, drawing customers inside.
1. Building Trust Through Consistent Branding: Consistency builds trust. Understand how POSM contributes to consistent branding and fosters trust among customers.
2. Creating Memorable In-Store Experiences: Memorable experiences leave a lasting impression. Discover how well-executed POSM can enhance in-store experiences and keep customers coming back.
3. Repeat Business and Customer Retention: Ultimately, POSM should contribute to long-term customer relationships. Explore strategies to turn one-time buyers into loyal customers.
Recognising the diverse nature of retail stores, the scope of work for Visual Merchandisers (VMs) undergoes changes based on the classification of merchants as per company guidelines. To enhance POSM effectiveness, the time spent per store is meticulously compared to standard benchmarks, leading to deviation analysis. This process is streamlined through advanced retail data collection and analysis tools like the 1Channel application developed by Channelplay. For instance, if a Multi-Brand Outlet (MBO) requires 10 minutes of effective time, and the analysis reveals that VMs spend only 3 minutes on average, actionable decisions can be made to optimise their performance.
Adhering to Indian working standards, where a minimum of 8 hours of work per day is expected, monitoring the daily time spent by VMs becomes crucial for maximising POSM effectiveness. Deviations from this benchmark may trigger actions such as optimizing the Permanent Journey Plan (PJP), providing training on time management, or re-evaluating the necessity for VMs in specific areas. At Channelplay, the meticulous tracking of VM activities at a micro level ensures strict adherence to these standards, contributing to the overall effectiveness of POSM implementation.
Data capturing apps not only function as input-output tools but also serve as powerful analysis tools, providing automatic and periodic insights. However, the credibility of an organisation hinges on the robustness of the data it captures. To bolster POSM effectiveness, data cross-check and validation have become integral parts of processes at Channelplay. The design ensures that it not only influences the behavior of VMs in the market but also ensures that Key Performance Indicators (KPIs) for supervisors focus specifically on cross-checking and authenticating data before presenting it to clients.
In addition to time-related metrics, traditional but reliable methods play a vital role in enhancing POSM effectiveness. These include productivity benchmarking based on outlet categories and town types, strict adherence to planograms, meticulous deployment grid adherence, and ensuring campaign/visit and unique outlet coverage adherence. These methods collectively contribute to a holistic approach in maximising the impact and effectiveness of POSM strategies in the retail landscape.
Channelplay, a leader in retail solutions, extends its expertise to businesses seeking to optimise their retail store visibility. With a keen focus on enhancing brand presence, Channelplay offers invaluable assistance in selecting and installing the most effective POSM elements. Channelplay emphasises the crucial aspect of quality check in visual merchandising. Whether it's the strategic placement of Glow Sign Boards, attention-grabbing Banners, or compelling In-shop Branding materials, Channelplay ensures a seamless and impactful implementation. Beyond installation, Channelplay provides expert insights into both exterior and interior visual merchandising, offering a comprehensive understanding of how these elements contribute to a positive customer experience. By leveraging Channelplay's proficiency, businesses can navigate the complex landscape of retail visual merchandising, ensuring their brands stand out and leave a lasting impression on customers.